A commitment to respond to your post within two business days

[Francois]

Ok, I'm confused...

Can someone explain to me those bold claims that are made on
http://msdn.microsoft.com/newsgroups/managed/ says that it will provide me:
- Unlimited on-line technical support - keep your PSS incidents
- A commitment to respond to your post within two business days

So I'm thinking, "Great! Let's post!" 10 days later, nothing...

I'm a MSDN subscriber, what more do I need to do?

Thanks

 

[Dan Rogers]

Hi Francios,

How can I help you?

Dan Rogers
Microsoft Corporation
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