Form/E-mail Problem

H

Henry

I'm experiencing a problem sending the results of a form to one of my
clients, and I can't figure it out.

Here's the situation:

When I make the recipient of the on-line form (through FormMail.cgi) a
certain e-mail address, mine for example, everything works fine. Now, my
client has two email addresses. When I make the recipient on the form
one of his e-mail adresses, again, everything works fine. However, when
I make the recipient his other e-mail address, a sbcglobal.net address
(the one he wants to use), it WILL NOT go through and he doesn't receive
it. But if I e-mail him straight through my Eudora software to his
sbcglobal.net account, he receives THAT e-mail, no problem.

He uses Outlook Express (not sure which version). Could OE be filtering
the form contents because it thinks it's spam or something? I'm kinda
stumped on this one. Any help/suggestions would be MUCH appreciated.

Thanks,
H.

~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
http://www.5EasyGuitarLessons.com | Featuring clean audio examples and graphics
 
A

Anonymous Joe

Henry said:
I'm experiencing a problem sending the results of a form to one of my
clients, and I can't figure it out.

Here's the situation:

When I make the recipient of the on-line form (through FormMail.cgi) a
certain e-mail address, mine for example, everything works fine. Now, my
client has two email addresses. When I make the recipient on the form
one of his e-mail adresses, again, everything works fine. However, when
I make the recipient his other e-mail address, a sbcglobal.net address
(the one he wants to use), it WILL NOT go through and he doesn't receive
it. But if I e-mail him straight through my Eudora software to his
sbcglobal.net account, he receives THAT e-mail, no problem.

He uses Outlook Express (not sure which version). Could OE be filtering
the form contents because it thinks it's spam or something? I'm kinda
stumped on this one. Any help/suggestions would be MUCH appreciated.

Thanks,
H.

~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
http://www.5EasyGuitarLessons.com | Featuring clean audio examples and graphics

Does the SBC Global account have webmail logins? If so, he can just login
and see if it is there, or in a bulk mail folder or whatever. If it is,
then it is something with OE....else there is something else going on.
Firstly, I would check the spelling of everything, and perhaps it is case
sensitive? Else, maybe there is something funky in the CGI file...
 
T

Toby A Inkster

Henry said:
I make the recipient his other e-mail address, a sbcglobal.net address
(the one he wants to use), it WILL NOT go through and he doesn't receive
it. But if I e-mail him straight through my Eudora software to his
sbcglobal.net account, he receives THAT e-mail, no problem.

Do your e-mails (from Eudora) and your website's e-mails (through the CGI
script) use the same SMTP server?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Members online

Forum statistics

Threads
473,995
Messages
2,570,230
Members
46,818
Latest member
Brigette36

Latest Threads

Top