Good accessibility?

S

Samuël van Laere

Ok first of all its _not_ my website, but please read on.

Background:
The website is a Dutch website [http://www.lbt.nl/] that is all about
promoting accessibility.
In fact they write on there website:
"accessibility for everyone"

Now i had someone using a screenreader visiting the website.
She is visually impaired and could not read nor get to the alternative
navigation menu at all.
Since i have _Flash disabled_ I was offered the alternative navigation.
Mind you its a frames site (sic).

Why is it that the alternative menu was only offered to me and not to my
friend?
Also I would like your opinions regarding this website's accessibility:
http://www.lbt.nl/

-- snip --
To the Dutch posters out here:
_If_ the website above is indeed not to be considered accessible
then please contact LBT by e-mail and complain about it, as I will to.
Note that they might be connected to Drempelsweg [another accessibility
promotor]:
http://www.drempelsweg.nl/smartsite.dws?id=247
-- snip --

Many thanks in advance for your comments/opinions.

Regards,
Samuël van Laere
The Netherlands
 
R

rf

Samuël van Laere wrote
Also I would like your opinions regarding this website's accessibility:
http://www.lbt.nl/

Not.

Frames. No alt text on navigation images. Navigation in a different frame to
the content. Totally unusable in lynx.

The first thing a blind person would hear is some complaint about installing
the latetest microsoft browser. On drilling down to the first frame, named
menu, I get a heap of rubbish about flash. What use is flash to a blind
person? Said person would be long gone at this point.
 
J

jake

Samuël van Laere said:
Ok first of all its _not_ my website, but please read on.

Background:
The website is a Dutch website [http://www.lbt.nl/] that is all about
promoting accessibility.
In fact they write on there website:
"accessibility for everyone"

Now i had someone using a screenreader visiting the website.
She is visually impaired and could not read nor get to the alternative
navigation menu at all.
Since i have _Flash disabled_ I was offered the alternative navigation.
Mind you its a frames site (sic).

Why is it that the alternative menu was only offered to me and not to my
friend?
Also I would like your opinions regarding this website's accessibility:
http://www.lbt.nl/

-- snip --
To the Dutch posters out here:
_If_ the website above is indeed not to be considered accessible
then please contact LBT by e-mail and complain about it, as I will to.
Note that they might be connected to Drempelsweg [another accessibility
promotor]:
http://www.drempelsweg.nl/smartsite.dws?id=247
-- snip --

Many thanks in advance for your comments/opinions.

Regards,
Samuël van Laere
The Netherlands
The menu frame is nothing but a container for a Flash object -- most
(all?) AT readers/browsers won't handle a Flash object. So the menu's
inaccessible to AT users.

However, I really have no idea how you received alternative navigation
and will be very interested in hearing the answer ;-)
 
L

Lauri Raittila

in said:
Ok first of all its _not_ my website, but please read on.

Background:
The website is a Dutch website [http://www.lbt.nl/] that is all about
promoting accessibility.

As usual, it serves as example on how to not do accessibility...
In fact they write on there website:
"accessibility for everyone"

Now i had someone using a screenreader visiting the website.
She is visually impaired and could not read nor get to the alternative
navigation menu at all.
Since i have _Flash disabled_ I was offered the alternative navigation.
Mind you its a frames site (sic).

I wasn't.
Why is it that the alternative menu was only offered to me and not to my
friend?

Who cares...
Also I would like your opinions regarding this website's accessibility:
http://www.lbt.nl/

It is unaccessible.
-- snip --
To the Dutch posters out here:
_If_ the website above is indeed not to be considered accessible
then please contact LBT by e-mail and complain about it, as I will to.
Note that they might be connected to Drempelsweg [another accessibility
promotor]:
http://www.drempelsweg.nl/smartsite.dws?id=247

I think I will do that as soon as I learn Dutch. Should happen in
January.
 
J

jake

rf said:
Samuël van Laere wrote



No alt text on navigation images.

What 'navigation images'? -- they're all part of a Flash object.
Navigation in a different frame to
the content.

Yes -- but that's not an accessibility issue. In fact, this can be quite
useful as from anywhere in the main content, the menu is only a 'toggle'
away.
Totally unusable in lynx.
Yes; use of Flash is.
The first thing a blind person would hear is some complaint about installing
the latetest microsoft browser.

Nope. That only applies to any UAs that don't support frames (and I
can't think of any modern UA that doesn't support frames, offhand).

The first thing that a blind person using a typical AT UA would hear
would be 'This frame is empty' (frame 1); they can then ask for a list
of the four frames to see what's there. If the menu frame wasn't simply
a container for a flash object they could be happily on their way.
On drilling down to the first frame, named
menu, I get a heap of rubbish about flash. What use is flash to a blind
person? Said person would be long gone at this point.

Quite agree. Site is inaccessible.
regards.
 
A

Andy Dingley

The website is a Dutch website [http://www.lbt.nl/] that is all about
promoting accessibility.
In fact they write on there website:
"accessibility for everyone"

This is very common. In one way, _why_ should an organisation
promoting physical accessibility be expected to understand web
accessibility ? It's an entirely different set of skills.

I'd like to know (and my Dutch isn't good enough) to know who built
this website. Was it built by the organisation ? Was it built by an
outside agency ? That is much worse, IMHO, as a commercial web
designer ought to understand accessibility and an accessibility
organisation ought to know enough to ask for it.
Also I would like your opinions regarding this website's accessibility:
http://www.lbt.nl/

Well, it's so terrible that there is no point in even beginning to go
through it point-by-point.
 
K

Kris

Samuël van Laere said:
To the Dutch posters out here:
_If_ the website above is indeed not to be considered accessible
then please contact LBT by e-mail and complain about it, as I will to.
Note that they might be connected to Drempelsweg [another accessibility
promotor]:
http://www.drempelsweg.nl/smartsite.dws?id=247

In fact, they are connected. They are the founding organisation of
DrempelsWeg.
 
S

Samuël van Laere

jake said:
However, I really have no idea how you received alternative navigation
and will be very interested in hearing the answer ;-)

Simple, i have Flash disabled and because of that i was offered alternative
navigation instead.
Though one is forced to click twice before having in onscreen. It sucks.

Regards,
Sam
 
L

Lauri Raittila

Not an accessibility issue - although better <title></title> entries
would be appreciated.

Sure it is accessibility issue. Accesibility issue is not something being
totally unaccessible, but something that causes problems on access. Blind
people can read images of text, with some tools. That surely donät make
images of text accessible
Yes -- but that's not an accessibility issue. In fact, this can be quite
useful as from anywhere in the main content, the menu is only a 'toggle'
away.

You have very stange idea of accessibility.

Nope. That only applies to any UAs that don't support frames

Also all browsers that have frames disabled, like Opera.
The first thing that a blind person using a typical AT UA would hear
would be 'This frame is empty' (frame 1); they can then ask for a list
of the four frames to see what's there. If the menu frame wasn't simply
a container for a flash object they could be happily on their way.

I don't think anyone likes to navigate 4 frames using lynx. 2 frames is
possible, but 4 is impossible.
 
J

jake

Lauri said:
Sure it is accessibility issue.

Perhaps you'd like to explain, please?
Accesibility issue is not something being
totally unaccessible, but something that causes problems on access.

If it's an 'accessibility' issue, then the technique being used should
make it difficult or impossible for a person to access the information
easily. How does the use of frames in this context provide accessibility
problems to a user of a modern AT UA? An example would help.
Blind
people can read images of text, with some tools.

You'd have to define 'blind' for me. People with *some* (limited) sight
could, of course, use a magnifier ... but how does a person with *no*
sight 'read images of test'? With what tool?
That surely donät make
images of text accessible
Pardon?.

You have very stange idea of accessibility.

Try thinking about how you'd go about it practically, and then all will
become clear. Navigation via a second frame is just not an issue to a
modern AT user.

The only issue would be the use of too many *unnecessary* frames -- such
as using frames for layout.
Also all browsers that have frames disabled, like Opera.

Sure, but why would 'a blind person' be browsing with frames switched
off? I'm not sure I follow your logic on this one.
I don't think anyone likes to navigate 4 frames using lynx. 2 frames is
possible, but 4 is impossible.

Not sure how many sight impaired people would use Lynx with a
screen-reader ;-)Navigating that site (assuming that the navigation menu worked) is
hardly an issue to an AT user ....... but I'm quite happy to be
convinced otherwise.

I'm afraid you've been too heavily influenced by the 'frames are evil'
crowd ;-)

regards.
 
L

Lauri Raittila

In message <[email protected]>, Lauri

Perhaps you'd like to explain, please?
If it's an 'accessibility' issue, then the technique being used should
make it difficult or impossible for a person to access the information
easily.
Exactly.

How does the use of frames in this context provide accessibility
problems to a user of a modern AT UA? An example would help.

1) you make assumption of modern UA.
2) it is not easy to use frames in lynx when there is 4 of them, or even
2.
3) It makes keyboard navigation around page harder on most UAs.
4) It makes it harder to scroll pages. And that is major problem, if you
for example need 10cm high letters to read it. (I know a person that need
such) - let alone the fact that one letter at time is shown, instead of
five.
5) It is not easy to print the page
6) It mkaes harder to save page to offline use.

+ All the other normal problems:
http://www.html-faq.com/htmlframes/?framesareevil
http://www.useit.com/alertbox/9612.html
http://www.useit.com/alertbox/9605a.html

Usage of frames is not on top 10 web design mistakes after 1996, as
people very quickly understood it is not good idea, and it is not very
popular today.
You'd have to define 'blind' for me. People with *some* (limited) sight
could, of course, use a magnifier ... but how does a person with *no*
sight 'read images of test'? With what tool?

Yes. Did you not know that there is software that reads text from images.
Often comes bundled with scanners, not with web browsers.

If you have image that contains text "foo" on webpage, it is not
accessible, even if there is software that makes it possible for blind to
read/hear it. That is because it is very hard to do.
Try thinking about how you'd go about it practically, and then all will
become clear. Navigation via a second frame is just not an issue to a
modern AT user.

Again, you say modern UA. Thewre is no browser in which I dont' find
frames problem. And I have good vision and I am very good at using those
browsers. Many browser also don't mark links visited until you refresh
the page, which makes navigation frame use pain...
The only issue would be the use of too many *unnecessary* frames -- such
as using frames for layout.

Which is what is done on the page in question. And, I have seen one case
where frames were suitable, and it was not traditional webpage, but web
based (useless) application
Sure, but why would 'a blind person' be browsing with frames switched
off? I'm not sure I follow your logic on this one.

Because of the accessibility problems the frames cause?
Not sure how many sight impaired people would use Lynx with a
screen-reader ;-)

Well, it would make sence... And if I am not mistaken, emacs w3 was
possible to mkae speak up webpages years ago...
Navigating that site (assuming that the navigation menu worked) is
hardly an issue to an AT user ....... but I'm quite happy to be
convinced otherwise.

I am not convinced about that, but it is not the only problem.
I'm afraid you've been too heavily influenced by the 'frames are evil'
crowd ;-)

I did use the net when frames were popular, I have to agree.
 
J

jake

In message <[email protected]>, Lauri
1) you make assumption of modern UA.
I did say 'AT' UA, but anyway:

Let's take a typical(?) 'framed site' to address your points (using IE
as the browser):
http://www.odas.org.uk/ (I'm sure you could think of others, but this
will do to test keyboard navigation.).
2) it is not easy to use frames in lynx when there is 4 of them, or even
2.
(I have Lynx installed, but almost never use it .... so I can't really
comment except to say that last time I tried it I didn't seem to find
any part of a framed site inaccessible. Obviously not the easiest
combination of browser/site to work with ... but we're talking pretty
much 'bargain-basement' here.)
3) It makes keyboard navigation around page harder on most UAs.

Actually, navigation is quite easy from a keyboard. I can move focus
from links on one frame (menu) to links on another (main) with the
'tab' key. I can scroll the main page using Home/End/ and the arrow
keys. I can go to another main page with 'return'.

Have you found anything on the odas site that you can't access by
keyboard?
4) It makes it harder to scroll pages. And that is major problem, if you
for example need 10cm high letters to read it. (I know a person that need
such) - let alone the fact that one letter at time is shown, instead of
five.
Scrolling? Use the arrow keys.

I'm not sure that I completely understand your other point. Maybe the
user should consider using an assistive technology UA?

5) It is not easy to print the page

I've just printed a page without difficulty.
6) It mkaes harder to save page to offline use.

I've just saved a page for offline use.
-------------------------------------------------------------------------
--------

+ All the other normal problems:
http://www.html-faq.com/htmlframes/?framesareevil
http://www.useit.com/alertbox/9612.html
".........I have changed my opinion somewhat: people who really know
what they are doing can sometimes use frames to good effect, ....." ;-)

But none of which addresses accessibility.
Usage of frames is not on top 10 web design mistakes after 1996, as
people very quickly understood it is not good idea, and it is not very
popular today.

Maybe. But I'm not sure how that reflects on accessibility.
Yes. Did you not know that there is software that reads text from images.
Often comes bundled with scanners, not with web browsers.

If you do know of software that will read the text on images being
displayed on a browser screen, then I'd be interested in hearing about
it. Do you know what it's called?
If you have image that contains text "foo" on webpage, it is not
accessible, even if there is software that makes it possible for blind to
read/hear it.
That is because it is very hard to do.

Not sure I take your point.

Again, you say modern UA. Thewre is no browser in which I dont' find
frames problem. And I have good vision and I am very good at using those
browsers. Many browser also don't mark links visited until you refresh
the page, which makes navigation frame use pain...


Which is what is done on the page in question. And, I have seen one case
where frames were suitable, and it was not traditional webpage, but web
based (useless) application


Because of the accessibility problems the frames cause?

Shouldn't be a problem with a well-designed frames-based site.
Well, it would make sence... And if I am not mistaken, emacs w3 was
possible to mkae speak up webpages years ago...

Quite possibly. But I remain to be convinced that there's a sizable
population of visually impaired people accessing the www with a talking
Lynx ....... assuming that it's possible ;-)
I am not convinced about that, but it is not the only problem.

Have you ever tried navigating a 'sensibly'-framed site with a modern
assistive technology reader? You might care to try it sometime.
I did use the net when frames were popular, I have to agree.

Thank you for a most interesting and informative discussion.

regards.
 
L

Lauri Raittila

In message <[email protected]>, Lauri

I did say 'AT' UA, but anyway:

Let's take a typical(?) 'framed site' to address your points (using IE
as the browser):

So, lets ignore the orginal question...
http://www.odas.org.uk/ (I'm sure you could think of others, but this
will do to test keyboard navigation.).

This is ugly hack that has one 100% frame, with other, frame inside.
First noframe content links to other *frameset*

Page also has all most problems said in URLs I give you. My arguments
were for properly made frames site. I don't know any frames site that is
done well, so I can't point one to you.
(I have Lynx installed, but almost never use it .... so I can't really
comment except to say that last time I tried it I didn't seem to find
any part of a framed site inaccessible. Obviously not the easiest
combination of browser/site to work with ... but we're talking pretty
much 'bargain-basement' here.)

Well, it is not inaccessible. The point is not that something is
inaccessible, but that something is less accessible than something else.
Actually, navigation is quite easy from a keyboard. I can move focus
from links on one frame (menu) to links on another (main) with the
'tab' key.

Maybe. In opera, only spatial navigation is as easy as normally.
Findinline and normal next/previous link is needs frame to be focused.
I can scroll the main page using Home/End/ and the arrow
keys.

And if the navigation needs scrolling too. For example if font size
required is twice as big? After all, that happens on 15" and 1600*1200
displays. Those are quite popular on high end laptops. And of course
people with nonperfect eye sight.
I can go to another main page with 'return'.

And how do you scroll right frame?
Have you found anything on the odas site that you can't access by
keyboard?

I can find several things I am not able to do to navigate there. I can
navigate anywhere, but it is much harder.

For example, to get links link on normal page, I ca access it by typing
<ctr + contextmenu> l i n <enter>
On this page, I need either to focus right frame first, or use spatial
navigation. As I don't remember the key to change frame I can't do that
easily, and spatial navigation don't work.

Also, as focus happens to be on main frame after loading, A and Q keys
seems to not work as next/previous link function as usually.
Scrolling? Use the arrow keys.

I'm not sure that I completely understand your other point. Maybe the
user should consider using an assistive technology UA?

Well, that doesn't help, as you use frames, and so need to find correct
frame at some point. For person needing 10cm letters, it will take some
time to find right frame (even if they were named sencibly: in case of
odas, they are called leftframe and mainframe.)
I've just printed a page without difficulty.

Again, your argument is "Works for me, must be accessible"
I've just saved a page for offline use.

I did not say it is impossible.
-------------------------------------------------------------------------
--------

".........I have changed my opinion somewhat: people who really know
what they are doing can sometimes use frames to good effect, ....." ;-)

But none of which addresses accessibility.

You seem to use entirely your own meaning for word accessibility.
Maybe. But I'm not sure how that reflects on accessibility.

Accessibility is more than usability. If something has lousy usability,
it also has bad accessibility. Good usablilty can sometimes have bad
accessibility, but extremily rarely other way around.

If you do know of software that will read the text on images being
displayed on a browser screen, then I'd be interested in hearing about
it. Do you know what it's called?

No. But blind person cuould save image, use OCR, replace image in
webpage. Would not be hard to build such thing. The point is that it
makes no sence, as accessible website would include alt-text.
Not sure I take your point.

The point is that almost nothing in internet is totally inaccessible. The
point is weather something is accessible easily enaugh to be useful
<img SRC="xxx.xxx" ALT="FOO" > ........ all AT UA's will speak 'FOO',
will they not?

Good thing. You finally got something. Same with frames, all browsers
work perfectly fine whitout them.

Accessibility is about everybody, not about modern AT users.

And with your new example. It actually uses nested framesets.
Shouldn't be a problem with a well-designed frames-based site.

Of course. That is because such things don't exist.
Quite possibly. But I remain to be convinced that there's a sizable
population of visually impaired people accessing the www with a talking
Lynx ....... assuming that it's possible ;-)

Accessibility is not about sizable populations
Have you ever tried navigating a 'sensibly'-framed site with a modern
assistive technology reader? You might care to try it sometime.

Well again need of that fucking advanced technology reader. The
accessibility is not only for totally blind. Persons with slight vision
problems also want to access pages.

I think you have never actually read all those articles about frames all
over net.
Thank you for a most interesting and informative discussion.

regards.

*plonk*
 
L

Lauri Raittila

In message <[email protected]>, Lauri

I did say 'AT' UA, but anyway:

Let's take a typical(?) 'framed site' to address your points (using IE
as the browser):

So, lets ignore the orginal question...
http://www.odas.org.uk/ (I'm sure you could think of others, but this
will do to test keyboard navigation.).

This is ugly hack that has one 100% frame, with other, frame inside.
First noframe content links to other *frameset*

Page also has all most problems said in URLs I give you. My arguments
were for properly made frames site. I don't know any frames site that is
done well, so I can't point one to you.
(I have Lynx installed, but almost never use it .... so I can't really
comment except to say that last time I tried it I didn't seem to find
any part of a framed site inaccessible. Obviously not the easiest
combination of browser/site to work with ... but we're talking pretty
much 'bargain-basement' here.)

Well, it is not inaccessible. The point is not that something is
inaccessible, but that something is less accessible than something else.
Actually, navigation is quite easy from a keyboard. I can move focus
from links on one frame (menu) to links on another (main) with the
'tab' key.

Maybe. In opera, only spatial navigation is as easy as normally.
Findinline and normal next/previous link is needs frame to be focused.
I can scroll the main page using Home/End/ and the arrow
keys.

And if the navigation needs scrolling too. For example if font size
required is twice as big? After all, that happens on 15" and 1600*1200
displays. Those are quite popular on high end laptops. And of course
people with nonperfect eye sight.
I can go to another main page with 'return'.

And how do you scroll right frame?
Have you found anything on the odas site that you can't access by
keyboard?

I can find several things I am not able to do to navigate there. I can
navigate anywhere, but it is much harder.

For example, to get links link on normal page, I ca access it by typing
<ctr + contextmenu> l i n <enter>
On this page, I need either to focus right frame first, or use spatial
navigation. As I don't remember the key to change frame I can't do that
easily, and spatial navigation don't work.

Also, as focus happens to be on main frame after loading, A and Q keys
seems to not work as next/previous link function as usually.
Scrolling? Use the arrow keys.

I'm not sure that I completely understand your other point. Maybe the
user should consider using an assistive technology UA?

Well, that doesn't help, as you use frames, and so need to find correct
frame at some point. For person needing 10cm letters, it will take some
time to find right frame (even if they were named sencibly: in case of
odas, they are called leftframe and mainframe.)
I've just printed a page without difficulty.

Again, your argument is "Works for me, must be accessible"
I've just saved a page for offline use.

I did not say it is impossible.
-------------------------------------------------------------------------
--------

".........I have changed my opinion somewhat: people who really know
what they are doing can sometimes use frames to good effect, ....." ;-)

But none of which addresses accessibility.

You seem to use entirely your own meaning for word accessibility.
Maybe. But I'm not sure how that reflects on accessibility.

Accessibility is more than usability. If something has lousy usability,
it also has bad accessibility. Good usablilty can sometimes have bad
accessibility, but extremily rarely other way around.

If you do know of software that will read the text on images being
displayed on a browser screen, then I'd be interested in hearing about
it. Do you know what it's called?

No. But blind person cuould save image, use OCR, replace image in
webpage. Would not be hard to build such thing. The point is that it
makes no sence, as accessible website would include alt-text.
Not sure I take your point.

The point is that almost nothing in internet is totally inaccessible. The
point is weather something is accessible easily enaugh to be useful
<img SRC="xxx.xxx" ALT="FOO" > ........ all AT UA's will speak 'FOO',
will they not?

Good thing. You finally got something. Same with frames, all browsers
work perfectly fine whitout them.

Accessibility is about everybody, not about modern AT users.

And with your new example. It actually uses nested framesets.
Shouldn't be a problem with a well-designed frames-based site.

Of course. That is because such things don't exist.
Quite possibly. But I remain to be convinced that there's a sizable
population of visually impaired people accessing the www with a talking
Lynx ....... assuming that it's possible ;-)

Accessibility is not about sizable populations
Have you ever tried navigating a 'sensibly'-framed site with a modern
assistive technology reader? You might care to try it sometime.

Well again need of that fucking advanced technology reader. The
accessibility is not only for totally blind. Persons with slight vision
problems also want to access pages.

I think you have never actually read all those articles about frames all
over net.
Or maybe you just don't know any modern browser (I see you did use tab
for keyboard navigation).

Ignorance of tools is one problem in accessibility. There lots of people
that can't read small text out there that don't know what to do when IEs
font size thingy don't work.
 
J

jake

Lauri said:
in alt.html, jake wrote:
[snip it all again -- so good you had to say it twice, eh? ]
Ignorance of tools is one problem in accessibility. There lots of people
that can't read small text out there that don't know what to do when IEs
font size thingy don't work.
"Tools" --> "Internet Options" --> "Accessibility" --> "Ignore font
sizes....."But as you've killfiled me, I guess you'll never know .... ;-)

regards.
 
K

kchayka

Lauri said:
Accessibility is not about sizable populations
accessibility is not only for totally blind. Persons with slight vision
problems also want to access pages.

Accessibility is also not just about visually impaired users.
Are framed sites easily accessible on mobile devices? The answer isn't
so important as remembering to look at other facets of accessibility,
not just assistive technology.

Methinks you, jake, have been too heavily influenced by your own testing
with HPR. It is not the be-all of accessibility tests, you know. And you
are probably not a "typical" HPR user, either.

BTW, I do think frames probably are more a usability problem than an
accessibility one, but that is more than enough reason to avoid them.
 

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