Help with RealVideo

R

Rob Mitchell

I am having a very strange problem with RealPlayer, RealVideo, Helix.

On my website, I have 2 video's (P, and T)

The video's are served by Apache with script like this:

<OBJECT ID=RVOCX CLASSID="clsid:CFCDAA03-8BE4-11cf-B84B-0020AFBBCCFA"
WIDTH="320" HEIGHT="240">
<PARAM name="src" value="p.rm">
<PARAM name="autostart" value="true">
<PARAM name="controls" value="imagewindow">
<PARAM name="console" value="video">
<EMBED TYPE="audio/x-pn-realaudio-plugin"
SRC="p.rm"
WIDTH="320"
HEIGHT="240"
AUTOSTART="true"
CONTROLS="imagewindow"
CONSOLE="video">
</EMBED>
</OBJECT>

and the identical code for 't.rm'

On computer A, with RealPlayer 10.0, both video's play fine. On
computer B, with RealPlayer 10.5, video 't' plays fine, but video 'p'
does not! It just sits there saying loading, but never gets to say
loading X%.

The p video is about 23MB, while the t video is smaller, about 8MB

The problem is that I can't control the version of RealPlayer that my
users have so it fails for some/many of them.

I encoded the video with the free (Linux) based encoder based on Helix.

Any help would be greatly appreciated. Any suggestions as to how I can
debug this?

Thanks
Rob
 

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