Problem Needs a Solution!

[OysterCracker]

Hi - For all you creative souls out there, I sure would appreciate a
suggestion... I've got a website that uses a hosted shopping cart.
Everything works fine, except for a few "custom-selection items", where the
customer specifies what items they would like to have in a gift package.
The url is: http://www.wildroostersauces.com/gifts.htm. I would like to
change it so that the "Add to Cart" button first takes the viewer to an
inquiry form to select the desired items. The form "submit" button would
then take the viewer to the shopping cart. All of that works smoothly (but
not currently incorporated into the above url) ...

The problem arises when the customer gets to the shopping cart. The
"Continue Shopping" button works essentially as a "Return" button, and in
the above scenario, takes the customer back to the inquiry form page. I
need to be able to return the customer to the actual product page when they
click this button. I've already contacted the hosting tech support, and
there are no options for modifying the "Continue Shopping" button.

Any ideas out there? I'm not particularly adept at javascript or cgi, but
can usually muddle thru the basics. Custom-built shopping cart is not an
option. I thought about trying to script the "Add to Cart" button to
simultaneously take the customer to the shopping cart page, and at the same
time open the inquiry form in a new pop-up window, but I'm worried about
all the pop-up blockers being offered by ISP's. Any other suggestions??
Thanks mucho...
~OC~

 

[Andrew Davidson]

Hi - For all you creative souls out there, I sure would appreciate a
suggestion... I've got a website that uses a hosted shopping cart.
Everything works fine, except for a few "custom-selection items", where the
customer specifies what items they would like to have in a gift package.
The url is: http://www.wildroostersauces.com/gifts.htm. I would like to
change it so that the "Add to Cart" button first takes the viewer to an
inquiry form to select the desired items. The form "submit" button would
then take the viewer to the shopping cart. All of that works smoothly (but
not currently incorporated into the above url) ...

The problem arises when the customer gets to the shopping cart. The
"Continue Shopping" button works essentially as a "Return" button, and in
the above scenario, takes the customer back to the inquiry form page. I
need to be able to return the customer to the actual product page when they
click this button. I've already contacted the hosting tech support, and
there are no options for modifying the "Continue Shopping" button.

Any ideas out there? I'm not particularly adept at javascript or cgi, but
can usually muddle thru the basics. Custom-built shopping cart is not an
option. I thought about trying to script the "Add to Cart" button to
simultaneously take the customer to the shopping cart page, and at the same
time open the inquiry form in a new pop-up window, but I'm worried about
all the pop-up blockers being offered by ISP's. Any other suggestions??

Change your cart provider. Mal's e-com lets you set a "return" value when
calling the cart, the "continue shopping" button then goes back to whatever page
you specified. You can use a different return value for every product if you
want.

See http://www.mals-e.com for details.