servlets, war files, proper installation...

[6e]

I need some guidance.

1.
When I create a war file for servlet deplyoment in tomcat, how can I
get the servlet to be installed and recognized in the appropriate
location?

for instance I know that I need to install my servlets in:
"[Tomcat Home]\webapps\ROOT\WEB-INF\classes"

however when I add the war file to [Tomcat_Home], it installs it
into [Tomcat_Home]

2.
When I install a packaged class (ie. phone.directory), it SHOULD be in
a folder strucure of Phone/directory in the "classes" directory. But
if this is the case, the servlet is not found... I have to resort back
to the default package for these items to be recognized... so how do I
get these classes to be found in their proper directory structure?

THanks!