URGENT!!!: ASPX Page not served through external access

[robmanger]

Hi All,

I have a problem (obviously).

I have an C# .NET Web Application installed on a server. This application
goes of and compiles a list of search results and displays them to the user.
The problem is that on SOME searches, I get various errors when looking at
the website via an external address (ie: http://my.app.com/app). However
all of these searches work when executing them on the local box (ie:
http://localhost/app). Also, this is an intermitent thing which it occuring
maybe 80-90% of the time, but sometimes it DOES work.

The errors I get vary depending on what browser I am looking at it through
and what my local security settings are.
- If going through Mozilla Firefox I get a "Document contains no data"
error.
- If I go through IE I get either a blank (white) screen and no action or I
get an "Action Cancelled" Page OR a "Page not found" page.

Can anyone think of what might be causing these errors? Many thanx in
advance,

Rob Manger
(e-mail address removed)

 

[Scott Allen]

Sounds like network connectivity may be a problem.

From the client machine command line, I'd do a "ping -t servername"
and see if any packets drop over a period of time (assuming your
server is allowed to respond to ping requests - some admins turn these
off for security).

 

[robmanger]

Hi Scott,

Thanx for the reply. Pinging doesn't seem to be enabled. I do have limited
access to the server, how can I enable pinging?

I'm not sure this is the issue though, as most searches work. It seems to
only fail on searches that are returning a large number of results. Is
there a setting somewhere that limits the size of the transmission?

Rob

 

[robmanger]

Good News and Good News and Bad News

- Good News, it wasn't our fault or our app. It was an issue with the
Firewall settings, they had put a timeout limit on the connections to the
machine.
- Good News, it is on it's way to being fixed (assuming that was what it
was)
- Bad News, it took me 2 days to figure this out. Is it just me or does
that seem a bit stupid?

Rob

 

[Scott Allen]

It's tough to figure those types of problems out sometimes because you
just never know what might be between your machine and the next
machine. It sucks - I've been there, too.

Glad you solved the issue,