A
Auggie
Talal Itani said:I Sell a product online to the end user. I have a web site, with a
shopping cart, and a credit card payment processor. Now I want to start
selling the product to resellers. In general, do companies purchase from
other companies using a shopping cart? And how do companies pay other
companies?
HOW DO COMPANIES SELL SOMETHING:
Sounds like you have something physical that you want to sell to retailers
to stock in their stores...?
Assuming thats the case, there are a few ways you can go about it:
1) Find a distributor.
You can contact distributors for similar products to yours either on a
city, state/province or national level.
A distributor will stock small quantities of your item(s) and as they
sell your goods they will send the orders to you.
IE: If you are selling a board game they might stock 2 gross (288 units) of
your game to handle quick turnaround and walk-in customers who want the item
*RIGHT NOW*. As they sell your product they will place orders with you that
you will fill by either shipping the item(s) to the retailer or to the
distributor who will then ship the item to the retailer (usually with other
goods the retailer bought from them). If the distributor ships the item out
for you they will charge you a fee for that service... but it can be cheaper
if you have say 12,000 units to go to 500 retailers in a city it would be
much cheaper to send it all as one crate to the distributor than the
individual shipping charges to send to 500 stores.
2) Be your own distributor.
You get your item made from a manufacturor and then stock it in your
house/warehouse/office. You hustle and work the phones, send out brochures,
attend trade shows, etc and as you make sales you ship the items out from
your house/warehouse/office to the retailers. You make more money this way
over the above (using a distributor) but then you have to make the sales,
build contacts and hustle to get your goods out there on the marketplace.
This might sound good, but the big thing here is that YOU have to do the
selling of your product. The advantage of using a distributor is that they
already have customers that they sell to and when next they talk to that
customer they will chime in with "So I have this new product here that looks
pretty good..."
3) Ship from manufacturor.
Similar to the above: you are still going out and hustling to make sales
but you keep no stock on hand. As you get orders you place your orders to
the manufacturor who will then build the items, pack them and then ship to
the end customer. This is usually the most expensive because you don't get
to take advantage of bulk purchasing (IE: buying 15,000 units and
warehousing them) and the manufacturor will charge you a fee for direct
shipping. But if you do a lot of sales this can save you money on having to
warehouse and store your goods pending sale/shipment.
USING A SHOPPING CART:
If somebody wants your product they will use whatever method you offer to
purchase your goods.
If you are going to use your website with a shopping cart you might either
want to put up a special B2B shopping cart and/or website that retailers can
use to purchase your product... or modify your cart to reduce pricing based
upon quantity ordered.
IE: if "Joe User" goes to your site and buys 1 unit they pay the full retail
price. If a merchant goes to your site and buys 500 units they get your
wholesale price.
But its a whole "how you want to do it" business. You can take orders by
phone or by fax if you want... or drive around and sell the item out of the
back of your car.
HOW DO COMPANIES PAY OTHER COMPANIES:
This depends and is one of those cases where you can specify whatever terms
you want.
Usually the wholesaler/manufacturor will ship the item to the retailer along
with an invoice that specifies the agreed terms of the sale.
In many cases this will be something like:
144 units at $20 = $2,880.00 Suggested retail price: $39.95 per unit.
Balance due in 90 days
8% discount if paid in 30 days
4% discount if paid in 60 days
So this tells them that they owe you $2880 for this shipment. If they pay
up within 30 days they save $230 (8% off)... if they pay within 60 days they
still save money buy only $115 (they only get a 4% discount). You do this
to encourage them to pay up sooner rather than later.
But this is again a case of how you want to do it: you can use terms like
the above or you could specify that they pay for the item up front in part
or in full. Usually if its a new customer you will usually ask for partial
payment... but if its somebody you have been dealing with for many years you
will probably ask for nothing up front and just send them the invoice.