Which are 3 business inteliggence trends that are more usefull to solve this post problem

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this post problem is:
when a company is trying to give 20% discount to the 3 customers who have flown the most miles with the company.

Filling out in an Excel file how many miles have been traveled for every customer with the company; and then crossing over the customers information who has bought more tickets in the Excel file;

There the previously mentioned company gets the error that when generating the miles report in the system there appears duplicated IDs for different customers
 

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